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With the growing need for employees to be innovative, public-sector organizations are investing in employee training. This study aims to examine the effects of a combined Lean Six Sigma and innovation training, using action learning, on public-sector employees’ creative role identity and innovative work behavior.

The authors studied a public service agency in Singapore in which a five-day Lean Innovation Training was implemented, using a combination of Lean Six Sigma and Creative Problem-Solving tools, with a simulation on day one and subsequent team-based project coaching, spread over six months. The authors administered pre- and postintervention surveys among all the employees, and initiated group interviews and observations before, during and after the intervention.

Creative role identity and innovative work behavior had significantly improved six months after the intervention, enabled through senior management’s transformational leadership. The training induced managers to role-model innovative work behaviors while cocreating, with their employees, a renewal of their agency’s core processes. The three completed improvement projects contributed to an innovative work culture and reduced service turnaround time.

Starting with a role-playing simulation on the first day, during which leaders and followers swapped roles, the action-learning type training taught all the organizational members to use various Lean Six Sigma and Creative Problem-Solving tools. This nimble Lean Innovation Training, and subsequent team-based project coaching, exemplifies how advancing the staff’s creative role identity can have a positive impact.

Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on work and employment in contemporary organizations. Covers the human resource management implications of organizational responses to globalization. Examines the theoretical, methodological, empirical and comparative issues pertaining to competitiveness and the management of human resources, the impact of organisational strategies and international production on the workplace, the organization of labour markets, human resource development, cultural change in organisations, trade union responses, and trans‐national corporations. Cites many case studies showing how globalization has brought a lot of opportunities together with much change both to the employee and the employer. Considers the threats to existing cultures, structures and systems.

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence down into manageable chunks, covering: age discrimination in the workplace; discrimination against African‐Americans; sex discrimination in the workplace; same sex sexual harassment; how to investigate and prove disability discrimination; sexual harassment in the military; when the main US job‐discrimination law applies to small companies; how to investigate and prove racial discrimination; developments concerning race discrimination in the workplace; developments concerning the Equal Pay Act; developments concerning discrimination against workers with HIV or AIDS; developments concerning discrimination based on refusal of family care leave; developments concerning discrimination against gay or lesbian employees; developments concerning discrimination based on colour; how to investigate and prove discrimination concerning based on colour; developments concerning the Equal Pay Act; using statistics in employment discrimination cases; race discrimination in the workplace; developments concerning gender discrimination in the workplace; discrimination in Japanese organizations in America; discrimination in the entertainment industry; discrimination in the utility industry; understanding and effectively managing national origin discrimination; how to investigate and prove hiring discrimination based on colour; and, finally, how to investigate sexual harassment in the workplace.

Discusses the transfer of undertakings in the UK, referring to the Transfer of Undertakings (Protection of Employment) Regulations of 1981, the Employment Rights Act 1996, and the Acquired Rights Directive 1977. Provides the raison d’etre of the Acquired Rights Directive and outlines how it was implemented in the UK. Talks about the confusing jurisprudence of the European and British courts, mentioning the European Court of Justice’s challenges to the directive, the 1994 proposals, amended 1997 proposals, the Commission’s memorandum of 1997 and the UK government’s consultation papers. Describes how the European Directive is applied and interpreted in relation to the Acquired Rights Directive and transfer of undertakings. Outlines the regulations controlling compulsory competitive tendering. Points out the obligation to inform and consult on the transfer of an undertaking and how the directive is enforced if this fails to occur. Notes the effect a relevant transfer has on existing collective agreements and the legal implications of dismissing employees by reason of the relevant transfer. Looks at the European Commission’s proposal for a directive on safeguarding employees’ rights in the event of transfer and the implications that would have on UK business. Concludes that a new directive is needed, building on the 1977 Directive but ironing out its inconsistencies.

Excellenzen meine sehr verehrten Damen und Herren liebe Kollegen Es ist mir eine besondere Freude und Ehre, erstmals einen AIEST Kongress in der Sozialistischen Republik der Tschechoslowakei zu eröffnen und dies in der prächtigen Stadt Prag, der Hauptstadt und dem kulturellen und politischen Mittelpunkt. Die Stadt ist durch ihr reiches Erbe an kulturellen Gütern besonders für unsern 34. Kongress geeignet. Auf den berechtigten Wunsch der Organisatoren des diesjährigen Kongresses hin haben wir das Thema “Tourismus und architektonisches Erbe — kulturelle, rechtliche, wirtschaftliche und marketing‐orientierte Aspekte” gewählt.

Drawing on Coburn and Turner's framework for research on data use, this study looks at how contextual factors support interactions around data. In so doing, the authors contribute to the emerging body of literature on administrators supporting high school students' social-emotional learning (SEL).

This two-site case study “follows the data” that were shared with administrators at two high schools based on a longitudinal study of students' SEL. One author of this study has been leading a research project of high school students' SEL in two high schools from two different districts in a Midwest university town since 2017. This study follows what happened in both high schools after the author shared students' SEL data with district personnel.

Findings showed that participants were invested in increasing SEL programming. However, SEL data moved in different ways through the two schools, and all individuals had different ideas about which data were important. Each district dealt with a specific set of organizational norms, existing inequities, and beliefs systems that influenced which SEL data were noticed and how, if at all, data spurred action.

Specific aspects of organizational contexts support and constrain SEL data use. Both cases suggest researchers can guide data use practices that can advance students' SEL. However, each district dealt with a specific set of educational inequities, which influenced which data were noticed and how, if at all, data spurred action. Importantly, data-driven decision-making must be conducted from an equity lens, lest the process replicate existing inequities.

C'est un lieu commun que de réaffirmer ici l'importance croissante des mouvements touristiques dans le monde actuel sur les plans économique, social, culturel ou politique. Dans le domaine économique seulement, leur développement entraˆne des conséquences décisives tant sur les relations économiques internationales (le problème des balances des paiements se pose différemment maintenant que les échanges de personnes viennent compléter les échanges de marchandises) que sur l'orientation des activités économiques internes (citons, par exemple, les investissements touristiques — hôtellerie ou moyens de transport — les changements de la consommation par suite de la croissance dans les budgets familiaux du poste distractions et voyages — l'amélioration du niveau de vie — le développement du secteur tertiaire, commerce et services — l'urbanisation, dont le tourisme est, en tant qu'évasion hors des grandes agglomérations, une des conséquences, etc.). Et en face de ce fait: il n'est pas un secteur de l'activité économique qui ne soit transformé, plus ou moins profondément, par l'essor du tourisme — une constatation amère: ce phénomène décisif, économique, social, démographique, culturel n'occupe encore qu'une place tout à fait insignifiante, quand elle n'est pas nulle, dans l'enseignement supérieur de la plupart des pays. Il serait cependant très désirable qu'une meilleure connaissance de ces phénomènes, sans nul doute appelés à poursuivre encore leur développement, soit plus largement répandue parmi les jeunes destinés à former les cadres supérieurs, c'est‐à‐dire l'élite des nations. De ce point de vue, le bilan que l'on peut dresser aujourd'hui ne laisse pas d'être fort affligeant.

Considers the quality of service between internal partners within a company looking at how this can influence performance and quality. Looks at the different ways of defining the internal customer and suggests that measurement is most effective when complex procedures are broken down. States that internal marketing is a critical issue facing marketing professions, human resources and other executives. Argues that if poor service is provided between employees it is unlikely that good service will ultimately be provided to the external customer. Invites further research in this area.

In 2017, the Chinese Super League (CSL), the first professional football division in the People’s Republic of China (PRC), became the highest-spending league in the international players’ transfer market, with a total spending of €377m. Moreover, the government of the PRC is backing the CSL with an ambitious football plan. Therefore, the purpose of this paper is to examine the governance of the CSL by questioning the organisational viability of the league.

In addition to the relevant international literature, this study is based on 14 recent scholarly articles published in Mandarin from 2013 to 2018 to reflect the national academic debate. Moreover, website research on all CSL clubs has been conducted. The institutional analysis follows the integrative change model of Cunningham (2002) complemented by agency and bureaucracy theory.

The CSL still faces substantial governance problems caused by the divergence of goal setting, organisational inefficiencies and compliance issues. The organisational change is notably constrained by internal competitive value commitments and external power dependency.

The institutional findings on the CSL provide a starting point for empirical studies. The approach contributes to the theory of sport governance processes.

The material and insights are informative for decision makers to evaluate the competitiveness of the CSL.

This paper is the first international in-depth analysis of the governance of the CSL using the body of knowledge published in Mandarin.

This study seeks to find an interactive effect between ethical leadership (EL) and corporate governance (CG) variables and investigate whether they would affect employee organizational citizenship behavior (EOCB) in a Malaysian organizational setting. The collected data from the 300 accounting/finance department employees were analyzed using Statistical Package for Social Sciences (SPSS) and Partial Least Square–Structural Equation Modeling (PLS-SEM; SmartPLS 3.0). Several primary results confirmed a coherent significant relationship between EL and ethical climate (EC), EL and EOCB, EL and CG, and CG and organizational success. Theoretically, it implies a more enhanced EOCB literature on how it can be infused in an organization. It also offers valuable knowledge by providing organizations with several insights concerning the improvement of EOCB, enabling the organization to achieve its desired success and, more importantly, how the findings could contribute directly and indirectly to emerging markets in terms of their industrial and financial performance.